Voice

Voice dashboard outlines the essential performance metrics used to assess the voice services.

Total Cost: The overall expenditure associated with voice services.

Successful Calls: The number of calls that were successfully completed and connected between the caller and the recipient.

Not Answered Calls: The quantity of calls that were initiated but not answered by the intended recipient.

Unreachable Calls: The number of calls that could not be completed.

Network Failure: Instances where calls could not be completed or were interrupted due to network-related issues.

Inbound Calls: The number of calls received by the voice service from external callers.