Compose
The Compose module allows users to create and send messages to other parties within the company. This feature supports both direct and scheduled messaging, providing flexibility in communication.
Creating a message
Navigate to the SMS module
Within the SMS module, click on the "Compose".
Enter the recipient details, specifying who will receive the message.
Recipient Details
Promis To Pay
Customers who have committed to making a payment
Groups
Customers in a pre-defined group
Call center customers
Individuals who are managed or contacted through the call center
Individual entries
Specific individuals entered manually by the user
Upload file
Recipients listed in a file uploaded by the user
Loan in Arrears
Customers who have overdue loan payments
All clients
The entire client base
Enter the content of the message. You can select a pre-defined template or create a message without using a template.
message type
Direct Message: The message will be sent immediately upon saving.
Scheduled Message: The message will be sent at the specified date and time.
Last updated